Hydronic heating, Richmond · open 24/7
Boiler Repair in Richmond, BCWarm radiators again, often the same day
No heat, low pressure or a leaking boiler? Call or text Ed’s family-run crew 24/7. You get a free estimate and a flat-rate price before any work starts.
- 5.0 on Google, 47 reviews
- No-heat calls 24/7
- 1-year workmanship warranty

What should I do if my boiler stops heating in Richmond?
Check the thermostat setting, the boiler’s power switch and the pressure gauge (most home systems run around 12 to 15 psi cold). If the pressure is low, the radiators stay cold or the boiler shows a lockout, call a technician. Encano Plumbing takes no-heat boiler calls in Richmond 24/7 and quotes a flat-rate price before starting the repair.
A boiler heats water and pushes it through pipes to radiators, baseboards or tubing under the floor. When one part of that loop fails, the whole home goes cold, usually on the first chilly night of October. In Richmond, that system often sits in a townhouse closet or a garage corner, serving two or three zones.
Encano Plumbing is a family-owned plumbing and heating company based in Richmond. Owner Ed Ferreira and the crew diagnose the actual cause first: pressure, air in the lines, a seized circulator, a stuck zone valve or an ignition fault. Then you get a written, flat-rate price, and no work starts until you say yes.
We repair boilers in detached houses and in strata townhouses, and give strata councils a clear written quote they can approve.
Signs your Richmond boiler needs a repair
No heat at all
The boiler is silent or runs but the house stays cold. Often an ignition, thermostat, pump or power issue.
Pressure keeps dropping
The gauge falls below normal and you keep topping it up. That points to a leak, a failing relief valve or an expansion tank problem.
Kettling, banging or gurgling
Rumbling like a kettle can mean scale or poor flow through the heat exchanger. Gurgling usually means trapped air.
Water on the floor
Drips under the boiler, at a radiator valve or near the relief valve discharge pipe should be looked at before they damage flooring or drywall.
Pilot or ignition lockout
The boiler tries to fire, fails and shows a fault code or a reset light. Repeated resets are a sign to stop and call.
Cold radiators or cold zones
Some rooms heat and others stay cold, or radiators are warm at the bottom and cold at the top. Air, a stuck zone valve or a weak circulator are common causes.
What our boiler service in Richmond covers
Every visit starts with a full check of the heating loop, not only the box on the wall. Here is what we look at and repair.
- Diagnosis and fault codes
- We read the control’s fault history, test the thermostat call, ignition sequence and safety switches, and find the actual cause before quoting.
- Pressure, expansion tank and relief valve
- We check system fill pressure, the expansion tank charge and the pressure relief valve. A waterlogged tank often causes pressure swings.
- Circulator pumps and air removal
- We test circulator pumps for flow and noise, replace seized or failing ones, and purge air from radiators, baseboards and radiant floor loops.
- Zone valves and controls
- Multi-zone systems in townhouses and larger homes rely on zone valves or zone pumps. We test each zone, repair sticking valves and fix wiring or thermostat faults.
- Venting and combustion safety
- We inspect the venting and air supply, check the burner and combustion, and test for carbon monoxide around the appliance. If anything is unsafe, we tell you plainly and shut it down.
- Annual boiler maintenance
- A yearly service before the cold: cleaning, safety check, pressure and tank check, pump and valve test, and a note on worn parts.
How a boiler repair call works
- 01
Call or text
Reach us at (604) 764-2031, day or night. Tell us what the boiler is doing, any fault code and whether you have heat in any room.
- 02
On-site diagnosis
We test the boiler and the whole loop, find the cause and explain it in plain words, including whether a repair makes sense on an older unit.
- 03
Flat-rate price, then repair
You get the price in writing before any work starts. Once you approve, we make the repair, refill and purge the system, and confirm every zone heats.
- 04
Test, clean up and warranty
We run the boiler through a full cycle, check pressure and combustion, clean the work area and back the job with our 1-year workmanship warranty.
How much does boiler repair cost in Richmond?
Boiler repair prices depend on the part, the boiler’s age and access to the unit. Here are typical ranges in Metro Vancouver (public figures from other local companies). Your exact price is quoted upfront, in writing, before any work starts.
| What you pay for | Typical range | Notes |
|---|---|---|
| Diagnostic visitTypical public range for a general service call in the area. Encano gives free estimates. | $85 to $150 | Typical public range for a general service call in the area. Encano gives free estimates. |
| Boiler repair in BCMost repairs land around $400; a typical range is $400 to $1,300 depending on the part (pump, valve, igniter, control board). | $150 to $1,800 | Most repairs land around $400; a typical range is $400 to $1,300 depending on the part (pump, valve, igniter, control board). |
| Emergency or after-hours visitTypical public surcharge for nights, weekends and holidays. We confirm any after-hours cost before we come out. | +$150 to $250 | Typical public surcharge for nights, weekends and holidays. We confirm any after-hours cost before we come out. |
These are public market ranges, not Encano Plumbing’s price list. Your price is quoted upfront, in writing, after we see the boiler.
Sources: Lew Plumbing: boiler repair costs in BC · Lew Plumbing: service pricing
Boiler repair across Richmond, from Steveston to City Centre
Hydronic heat is common in Richmond townhouses and strata complexes, and in many newer houses with radiant floors. These systems are quiet and comfortable, but they live in tight closets and garages, and one failed pump or zone valve can leave a whole unit cold. We are based in Richmond, so a no-heat call in Terra Nova, Broadmoor or Garden City does not mean a long drive across the region.
Richmond sits on Lulu Island, close to sea level, with damp, mild winters. Mechanical rooms in garages and crawl-space-level closets stay humid, which speeds up corrosion on fittings, relief valves and expansion tanks. We check those parts on every visit. For strata buildings, we work with owners and property managers so repairs on shared systems are documented and approved before work starts.
Neighborhoods we work in
- Steveston
- Terra Nova
- Broadmoor
- Seafair
- Thompson
- Blundell
- Garden City
- Ironwood
- East Richmond
- City Centre
- Brighouse
- Westwind
Get your boiler serviced before the heating season
In Metro Vancouver the heating season runs roughly October to April. Most no-heat boiler calls come on the first cold nights of fall, when a system that sat idle all summer is asked to run again. Pumps that seized, air that collected in the lines and expansion tanks that lost their charge all show up at once.
An annual service in September or early October catches most of that before you need the heat. If your heat fails during a cold snap, call us any time, day or night.
Gas appliance work is done to BC code. Licensing details: [CONFIRM WITH CLIENT: Technical Safety BC gas contractor licence number and gasfitter class]. If you smell gas, leave the home and call FortisBC at 1-800-663-9911 and 911 from outside.
Ask us anythingWhat customers say about Ed
5.047 Google reviews(opens Google in a new tab)Eddie is super friendly, helpful, and transparent! Always making sure his clients understand what needs to be done and how much it will cost ahead of time.
gustavo de almeida frança
Google review
Ed is great, timely, professional, friendly everything you want. Would recommend to anyone. Fair pricing and only recommends what is needed.
John Mondani
Google review
Eddie was friendly, gave me a good quote, came in early and explained the tasks prior to starting and did an excellent job. Highly recommended.
Makoto Taniguchi
Google review
Second time using Encano Company, and Ed was amazing once again! He's reliable, professional, and gets the job done quickly. Really appreciate the great service highly recommend!
Talitha Nobrega
Google review
Boiler Repair questions
Straight answers. If yours is not here, text it to us.
Open now · 24 hours, 7 days
No heat at 2 a.m.? Call or text. We pick up.
Check the thermostat and the furnace or boiler power switch first, then call or text. Ed or the team answers 24/7 and gives you the price before anyone touches a tool.
Get a free boiler repair estimate
Tell us what is going on. We reply with next steps and a time, and the price is agreed before any work starts.
